I have a company laptop connected to two external monitors. The larger of the two is set as my primary display, but the system isn’t treating it that way. Instead, icons and the background are assigned to the next monitor. The custom company background, which should stretch across the primary display, is instead scaled to the smaller monitor’s resolution and duplicated on the larger screen.
I’ve tried manually setting the primary monitor, but no matter what, the system assigns primary status to the next display. If I physically disconnect that monitor, the laptop display (now the secondary display) correctly receives the icons and background.
A few days ago, unplugging the docking station temporarily fixed the issue, but that solution isn’t working anymore. Has anyone encountered this, and is there a way to force Windows to properly recognize the primary display?