I have two identical HP 24f monitors connected to my XPS 15 7590. The one to my left is connected directly to the HDMI port on my laptop, and the one on my right is connected via a USB-C J5Create hub. The resolution is 1920 by 1080p at 60 Hz for both of them, but the one connected to the USB-C hub outputs a very blurry image.
I have checked the display settings and scaling for both monitors, they both are shown to be at the exact same resolution (full hd) and the same scaling (100%). I have also updated all my drivers for the hub and the monitors.
When I connect the HDMI cable for the monitor on my right directly to my laptop, the quality is clear, and when I connect the HDMI cable for the monitor on my left to the USB-C hub, the resolution becomes very blurry. Hence, the problem seems to lie with the USB-C hub. The funny thing is that it's connected to an HDMI port which is supposed to be able to output up to 4K 60 hz.
Is there anything I can do to solve this? This is my first experience with a USB-C hub so is this just par for the course? Could it be an overheating problem?